Paid Services Agreement

This English version is provided for convenience. If it differs from the Chinese version, the Chinese version prevails.

Effective September 25, 2026

This Agreement supplements the Terms of Service and applies when you buy plans, refer friends and use credits in the KXBuild Dashboard. Anything not covered here is governed by the Terms of Service and the Privacy Policy.

Please pay particular attention to the terms shown in bold, including the refund terms and how we handle credits obtained by cheating. By buying a plan, redeeming credits or claiming a referral reward, you confirm that you have read, understood and agree to this Agreement.

1. Plans and prices

1.1 Plan prices, the number of development machines, the term and any discounts are as shown on the purchase page when you place your order. You pay once for the term you choose. Plans do not renew automatically when they expire, so renew if you want to keep using KXBuild.

1.2 Prices may not include taxes that apply in your region. You are responsible for any taxes you are legally required to pay.

1.3 We may change our prices. Changes do not affect plans you have already paid for and apply only to new orders placed afterwards.

1.4 A plan is tied to the account that bought it and cannot be moved to a different account.

2. Refunds

2.1 We offer a trial license, so please make sure the Software meets your needs during the trial before you buy. We do not give refunds for reasons on your side, such as no longer needing the plan or buying the wrong one.

2.2 If you cannot use a service you paid for because of us, we will issue a refund.

If you were charged twice, or your plan was not activated after payment, we refund the overpaid or unactivated portion in full.
If we discontinue the Services entirely, we refund the unused portion on a pro-rata basis.
If a defect in our Software prevents you from using the main features of your plan and we have not fixed it within 30 days after you notify us, we refund the unused portion on a pro-rata basis.

To request a refund, email us. Refunds go back to the original payment method.

2.3 If an order is refunded, charged back or disputed, the corresponding plan benefits are revoked or shortened accordingly.

2.4 If you are a consumer and the law where you live gives you a right of withdrawal or refund that cannot be waived, nothing in this section affects that right.

3. Credits and referral rewards

3.1 How you earn and redeem credits and referral rewards is governed by the rules published in the Dashboard. Credits are not currency, cannot be transferred between accounts, and have no cash value except when redeemed under those rules.

3.2 Credits and rewards obtained by cheating are void. We may deduct the credits, revoke any benefits redeemed with them, and restrict the account where appropriate.

3.3 We may change or end the credit rules. Benefits already redeemed before a change are not affected.

4. Changes to this Agreement

We may update this Agreement. We will post the updated version on this page and update the effective date. Changes do not affect completed orders or benefits already redeemed.

5. Contact us

If you have any questions about this Agreement, email admin@kxbuild.net.

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